Customer Stories

One of 14 outstanding leaving care services

12 February 2019

Ofsted has rated Calderdale Council’s Children and Young People’s Services as ‘good’ overall with the children in care and leaving care service rated ‘outstanding’.

Prospects, part of the charity Shaw Trust, manages Pathways on behalf of Calderdale Council. The commissioned service providing leaving care and social worker support service for young people aged 16+ in care.

Alison William, Prospects Deputy CEO, comments: “Prospects and Calderdale Council have worked closely together to support young people leaving care and I am delighted this Ofsted rating reflects the innovative and supportive approach we adopt. Colleagues on this project are dedicated and to be one of only 14 outstanding services is great recognition for their hard work and passion.”

The young people supported get individually tailored help with a range of issues including accommodation, financial support, entry into employment or training, offending and emotional wellbeing. 99% of the young people benefitting from the service are in suitable accommodation.

Having an excellent partnership with the council enables Prospects to help young people move from care to independent living. Together, Pathways ensures the young people strengthen their resilience and create opportunities.

11% of care leavers the Pathways service support are studying at university, including one young person studying medicine at Cambridge University. The team at Pathways have also employed four of the young people in a variety of roles, including Apprentice Pathways Adviser, Trainee Social Worker, Service Quality Improvement Coordinator and a Business Support Apprentice.

There is currently only 14 leaving care services rated outstanding in England and Pathways is now one of them.

In the report Ofsted said: “Managers, pathway advisers and social workers in the commissioned Pathways team provide exceptional service 24 hours a day. They are passionate about their young people and talk with great pride about their achievements. Young people were positively glowing about the support they receive. They described to inspectors how they are treated ‘like family’ and how staff ‘go the extra mile’ for them. Transition planning starts early in Calderdale, at the age of 15. This maximises opportunities for children to build meaningful and trusting relationships with their workers. Pathway plans are jointly developed over several visits, and at the young person’s pace. This enables young people to plan their own lives and their future.”




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