Customer Stories

Childminder goes from Requires Improvement to Good

“I told the Ofsted inspector I appreciated the support I received from my Quality Adviser.”

06 December 2016|Number of views (6840)
A childminder, registered in 2010, was graded by Ofsted as Satisfactory in July 2010 and Requires Improvement in September 2014. 

Childminder supported to record and report effectively

"I now feel with my Quality Advisor's help and support I won't dread my next Ofsted inspection."

06 December 2016|Number of views (6645)
The longstanding childminder, registered in 1991 and working for 24 years, had not engaged in training opportunities, other than mandatory training.

Support for Pre-School helps their Ofsted grading

"We would not have been able to achieve our Good without your continued support and nagging. Thank you very much.”

06 December 2016|Number of views (6666)
The pre-school repeatedly received satisfactory Ofsted inspections.

Prospects supports pre-school to become financially secure

The pre-school is now successfully offering a more flexible service meeting the needs of families in the local community with many families choosing to take up their funded hours over longer days

28 November 2016|Number of views (6951)
A community pre-school offering morning and afternoon sessions in a deprived area of the city needed support. The pre-school catered for 3 to 5 year olds and offered charged lunch sessions which could not be taken as part of the nursery education funding.

Supporting families to stay together

12 July 2016|Number of views (7031)
Like many families the family were finding life stressful. Both parents were anxious and not enjoying family life and as a result the children were also not settled.