Alan* was homeless and attending the Salvation Army when he first met an adviser with the National Careers Service at the Salvation Army’s centre. This outreach service provides face to face support for people who are unable to attend a more traditional office or Job Centre environment. 

St Austell resident, Allan, first contacted Prospects in August 2015. The 52 year old father of four, was facing severe mental health problems, the loss of his home and was completely reliant on unemployment benefits.

Michael* was referred to the National Careers Service after his claim for Employment and Support Allowance was reassessed and he was transferred to JobSeekers Allowance.

Miranda* became unemployed when her contract as a Project Officer with Avon and Somerset Police Constabulary came to an end.