Customer Stories

I absolutely love it

"The National Careers Service team were really supportive and understanding."

12 March 2019

I absolutely love it

The National Career Service in London helped Joanna to secure her new role, teaching adults with learning disabilities after a period of mental ill health and unemployment. This is her story.

“I first visited the National Careers Service at Sutton College in 2014. I was unemployed and feeling very depressed. I have two children and had not worked for some time, my confidence and self-esteem were really low."

“The National Careers Service team were really supportive and understanding. My adviser suggested I enrol onto several courses at college, I was also encouraged to disclose my mental ill health as my adviser said it would help me to gain more support from the college."

“I attended book keeping, accounting and return to work courses, attending the courses enabled me to improve my confidence and skills. The support I was given from the National Careers Service and the college inspired me, I decided to change career direction, I wanted to support others myself. I was advised to give volunteering in this field a go first before going onto to do a training course. I started volunteering in a local college, working with students that had learning difficulties and along with the support of my adviser, I came to the realisation that I would like to teach adults with learning difficulties."

“Since then, I have managed to secure employment at a college, working in a supportive role and I absolutely love it. I’m now applying for Award in Education Training so that I can progress my career. I feel so much better in myself these days and I love helping other people.”

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