Customer Stories

Juliet is now confident searching for jobs online

“I told my friends about the National Careers Service and how it has increased my confidence level and enabled me to know which direction to take regarding my career.”

05 September 2016

Before Prospects

Juliet was referred to the National Careers Service by her JobCentre Plus work coach. She had been unemployed for some time and did not have any work experience or an up to date CV.

What Prospects did

Juliet met a personal adviser, Liz, who helped her to create an Action Plan. The actions including creating a CV, setting up a lifelong learning account as well as learning how to search for vacancies. 

Together Liz helped Juliet search for vacancies using the Universal Jobmatch and found job websites where Juliet applied for a dinner lady position.

Liz also referred Juliet to Learn Direct to improve her functional skills by completing maths,  English and IT courses.

Outcomes and results

Juliet now has a clearer idea of which direction she wants to take and has increased her confidence. She is able to search and apply for jobs and attend interviews. Her ultimate aim is to be a teaching assistant.

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