Before Prospects

Mark joined the Work Programme in February 2016.  At the time he was working 10 hours a week for a cleaning company and claiming Job Seekers Allowance. Mark was keen to extend his working hours.

What Prospects did

Mark met with his personal adviser, Colin. Mark had little self confidence and was unsure how the Work Programme could help him.  Colin helped Mark improve his employability skills, and together they worked on Mark’s confidence.

Mark was very happy with his current employer so Colin suggested he contact them to see if there was an opportunity to increase his working hours.

Outcomes and results

Mark was successful and not only were his hours increased but he was also promoted from cleaner to supervisor.

Mark was only with the Work Programme for a month, and he was delighted the support he received helped him gain full time hours and more responsibility. 

In the short time Mark attended Work Programme his confidence improved and he gained additional skills.